West Herr Collision Center & Auto Glass Henrietta

With factory-trained technicians and state-of-the-art equipment at the all-new West Herr Collision & Auto Glass Center.

Formerly Mac’s II Auto Repair, this convenient location in Henrietta services both collision and glass customers under one roof. Featuring the same trusted services from the experts at West Herr and Mac’s II, we provide repairs on all makes and models. Plus, our professionals are here to give you the peace of mind and confidence you need to get going again.

West Herr Collision Center & Auto Glass Henrietta is one of the auto repair shops listed in Rochester, New York. The business is registered at 3301 Brighton Henrietta Town Line Rd, Rochester, NY 14623; use this page to check its hours, phone number and Google rating before you make the trip. Besides its main category, the business also describes itself as auto body shop, brake shop, car inspection station, so it may cover more than the name suggests.

Auto repair in the United States is split between independent shops, dealership service departments and national chains. Independents handle most routine work (oil changes, brakes, tune-ups, check-engine diagnostics) at lower labor rates and often specialize in one make or in imports; dealers keep factory tools, software and warranty authority; chains sell speed and standard pricing on maintenance items. Most shops charge a diagnostic fee, credited toward the repair if you go ahead, and quote parts and labor separately. Certification matters: look for ASE-certified technicians and, in many states, a state repair license posted at the counter. Written estimates are required by law in most states before work begins, and you are entitled to your old parts if you ask.

Hours have not been published for this listing yet. Most businesses of this type in Rochester keep standard business hours, but call ahead to be sure, especially on weekends and holidays. You can reach West Herr Collision Center & Auto Glass Henrietta at (585) 272-7700; calling is usually the quickest way to ask about availability, prices or directions. Its website is westherr.com, where you may find menus, price lists or booking options.

Customers rate it 4.6 out of 5 on Google across 102 reviews, placing it among the better-regarded auto repair shops in Rochester.

Rochester is in New York, in the Northeast, where four distinct seasons shape local life: hot humid summers, snowy winters that can close businesses for a day, and a dense pattern of towns where walking, transit and street parking all matter. Getting around Rochester is easiest by car; street parking is metered in busy downtown areas, and most suburban businesses have their own lot. Ride-share apps such as Uber and Lyft operate across New York's larger cities, and public transit varies from extensive to minimal.

See the other auto repair shops in Rochester listed below to compare ratings, hours and locations before you decide. Details on this page come from public sources and may change; confirm anything important by phone before relying on it. Business owners can claim the listing to keep it up to date.